Terms & Conditions
1. Who these Terms apply to
These Terms and Conditions apply to your access to and use of the Buy My Next Car website, digital assistant and related services operated by Test Drive Group Pty Ltd (ABN 51 679 064 343, ACN 679 064 343). In these Terms, “Buy My Next Car”, “we”, “us” and “our” refer to Test Drive Group Pty Ltd.
By using the website, starting a digital-assistant conversation, submitting an enquiry or asking us to provide a service, you agree to these Terms. If you do not agree, do not use the service.
2. Eligibility
You may browse the website at any age, but you must be at least 18 years old and have legal capacity to request vehicle sourcing, provide referral consent, upload documents or enter into a transaction. If you act for a business, you confirm that you have authority to bind or instruct that business.
3. What Buy My Next Car does
Buy My Next Car is a digital vehicle concierge, sourcing and referral service. Depending on your enquiry, we may:
- help you define vehicle, budget, lifestyle, business or fleet requirements;
- provide general vehicle information and comparisons;
- research suitable new or used vehicles and communicate with dealers or sellers;
- seek, compare or discuss dealer packages and introduce you to the selected dealer;
- coordinate trade-in information, inspections, transport, delivery or other third-party services;
- provide general fleet or total-cost information and arrange separate fleet-management services;
- refer a finance enquiry to an external licensed finance broker with your consent; and
- provide related communications and customer support.
The precise scope of a service may depend on your requirements, available dealers and service providers, and any separate written agreement.
4. We are not the vehicle seller or dealer
Test Drive Group Pty Ltd is not the seller of vehicles displayed, discussed or sourced through Buy My Next Car and does not operate the website as a licensed motor vehicle dealer. Unless expressly agreed in a separate lawful arrangement:
- we do not own or take title to the vehicle;
- we do not issue the vehicle sale contract or tax invoice;
- we do not accept vehicle purchase funds or dealer deposits;
- we do not provide the dealer or manufacturer warranty; and
- we are not authorised to bind you or a dealer to a sale.
The vehicle purchase contract is between you and the relevant licensed dealer or seller. The dealer or seller is responsible for the sale, statutory disclosures, title, registration, vehicle condition, delivery, warranties and obligations that apply to it as the supplier of the vehicle.
5. Digital assistant and AI-generated information
Our digital assistant is designed to provide conversational guidance, collect your requirements and help route your enquiry. It may use artificial intelligence and third-party technology.
AI-generated responses are general information only and may occasionally be incomplete, inaccurate or out of date. They are not a guarantee, professional inspection, valuation, legal advice, tax advice, financial advice or credit assistance.
Before you rely on important information, we or the relevant third party should confirm current specifications, availability, pricing, fees, delivery timing, vehicle condition and finance information. A digital-assistant response is not an offer, quote, approval or binding commitment.
6. Vehicle information and recommendations
Vehicle information may come from manufacturers, dealers, sellers, databases, public sources or other third parties. We take reasonable care but do not control all source information or real-time market changes.
Specifications, features, colours, range, towing capacity, safety ratings, service requirements, prices, taxes, availability, build dates, kilometres and condition can change or be recorded incorrectly. You should review the final dealer documentation and independently confirm any feature or requirement that is important to you.
Any shortlist, match or recommendation is based on the information you provide and the options reasonably available to us at the time. It is not a guarantee that every vehicle or dealer in Australia has been considered or that a suggested vehicle will be suitable for every purpose.
7. Dealer packages, pricing and availability
Any price, trade value, availability statement, delivery estimate or dealer package is indicative until confirmed in writing by the relevant dealer or provider. A dealer may change or withdraw an offer, sell the vehicle, correct an error or impose conditions before a contract is signed.
References to a “best”, “preferred” or “recommended” package mean the package we consider most suitable from the information and dealer responses available to us. They are not an absolute guarantee that no lower price or different offer exists elsewhere.
The final drive-away amount may include or exclude registration, stamp duty, transfer fees, dealer charges, accessories, transport, inspection, finance, insurance or other costs. Review the dealer quote and contract carefully before accepting it.
8. Vehicle contract, deposits and payments
You are responsible for reading and understanding the dealer or seller contract before signing or paying a deposit. Ask the dealer to explain any term you do not understand and obtain independent advice where appropriate.
Unless we expressly confirm a different lawful arrangement in writing, all vehicle deposits and purchase funds must be paid directly to the dealer or seller using verified payment details. Buy My Next Car will not ask you to transfer the vehicle purchase price to Test Drive Group Pty Ltd.
Cooling-off rights, cancellation rights, deposit refunds and delivery obligations are determined by applicable law and the dealer or seller contract. We cannot cancel or amend a third-party contract on your behalf unless the third party agrees.
9. Trade-in information
A trade-in estimate based on your description, photographs, online data or a preliminary appraisal is indicative only. The final value may change after physical inspection, history checks, payout confirmation, mechanical assessment, condition review or market changes.
You must disclose known damage, finance owing, written-off status, security interests, ownership issues, missing items and any other information that may affect the vehicle or its value. The dealer, wholesaler or purchaser providing the final trade offer is responsible for that offer and any trade contract.
10. Finance referrals
Test Drive Group Pty Ltd acts as a finance referrer only. We do not provide credit assistance, assess creditworthiness, recommend a particular lender or credit product, submit a finance application, approve finance or guarantee a rate, repayment or outcome.
If you request finance assistance and give your consent, we may provide your name, telephone number and a brief description of the vehicle or purpose for which finance may be required to Acquired Financial Services Pty Ltd, Australian Credit Licence 488607. Vehicle details may also be included where available.
Acquired Financial Services will contact you directly, provide its own Credit Guide and privacy information, collect any detailed application information, and manage the finance discussion and application under its licence obligations.
We may receive a commission or referral benefit if you proceed with finance arranged by Acquired Financial Services. We do not charge you a fee simply for making the finance referral. Finance is subject to application, assessment, lender criteria and approval. Approval is not guaranteed.
11. Fees and how we are paid
The standard initial digital conversation and vehicle-matching enquiry are provided without a direct customer fee unless we tell you otherwise before you proceed.
We may receive a dealer-paid referral or sourcing fee when a vehicle transaction completes, a finance commission or referral benefit when referred finance settles, and fees for fleet-management or other separately agreed services. These arrangements can create a commercial benefit for us. We remain committed to explaining material fees or benefits that relate to your transaction.
Any fee payable directly by you for fleet management, bespoke sourcing or another service will be disclosed in a separate written agreement before that paid service begins.
12. Business and fleet services
Business and fleet services may involve vehicle procurement, delivery coordination, total-cost comparisons, supplier coordination or ongoing fleet-management support. The scope, fees, service levels and responsibilities for those services must be set out in a separate written proposal or agreement.
Any tax, FBT, accounting, novated leasing or total-cost information provided by us is general information only unless supplied by an appropriately qualified third party. Obtain professional advice for your circumstances.
13. Third-party services
We may introduce or coordinate dealers, finance brokers, lenders, valuers, inspectors, transport providers, insurers, novated leasing providers, fleet suppliers or other third parties. Each third party is a separate business and may have its own terms, fees, privacy policy, licences and complaints process.
We take reasonable care when selecting or dealing with third parties, but we do not control their decisions, products, performance, staff, stock, systems or contractual obligations. Concerns about a third-party product or service should be raised with that provider, while we will assist with communication where reasonably practicable.
14. Communications and consent
You agree that we may communicate with you through the digital assistant, telephone, email and SMS to respond to your enquiry, obtain instructions, provide service updates and coordinate referrals or introductions.
Where permitted by law, we may also send marketing communications. You can opt out of marketing at any time, but we may continue sending essential messages about a service or transaction you requested.
You are responsible for providing accurate contact details and telling us if they change. Electronic acknowledgements, checkboxes and recorded digital confirmations may be used to evidence instructions and consent.
15. Your responsibilities
You agree to:
- provide information that is accurate, complete and not misleading;
- tell us promptly if your requirements or circumstances change;
- review dealer, finance and service-provider documents before signing;
- confirm that the vehicle and package meet your requirements;
- arrange any independent inspection or advice you consider necessary;
- protect your account, device and communications from unauthorised access;
- use the website and services lawfully and respectfully; and
- not upload malware, impersonate another person, interfere with systems, scrape content or attempt unauthorised access.
16. Intellectual property
The website, branding, logos, text, graphics, software, workflows and other content are owned by or licensed to Test Drive Group Pty Ltd unless stated otherwise. You may use the website for personal or internal business evaluation only. You must not copy, republish, sell, modify or commercially exploit our content without written permission, except as permitted by law.
17. Privacy
We handle personal information in accordance with our Privacy Policy. By requesting a service, you acknowledge that relevant information may need to be disclosed to dealers and service providers to fulfil your request. A finance referral requires your consent and is handled as described in section 10 and our Finance Referral Information page.
18. Consumer rights and liability
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.
To the extent permitted by law, we are not responsible for loss caused solely by inaccurate third-party information, changes made by a dealer or lender, a third party failing to perform its contract, your failure to disclose relevant information, or events outside our reasonable control. This does not exclude liability for our own breach, negligence, fraud or any liability that the law does not allow us to exclude.
For business customers, and to the extent permitted by law, we are not liable for indirect or consequential loss such as lost profits, lost business opportunity or loss of anticipated savings, unless that loss was caused by our fraud or deliberate misconduct or cannot lawfully be excluded.
19. Stopping or suspending the service
You may stop using the general Buy My Next Car service at any time before entering into a dealer or third-party contract. Stopping our service does not automatically cancel a dealer, finance, transport or other third-party contract.
We may refuse, suspend or end a service where information is false or misleading, conduct is abusive or unlawful, systems or security are at risk, a requested service is unavailable, or continuing would breach law or a third-party agreement. Where reasonable, we will explain the reason and assist with an orderly handover.
20. Complaints
If you have a complaint about Buy My Next Car, contact us at contact@buymynextcar.com.au or 0440 130 476. We will review the matter fairly and aim to respond within a reasonable period.
Complaints about a vehicle sale should generally be directed to the dealer or seller. Complaints about credit assistance, a finance recommendation or a finance application should be directed to Acquired Financial Services using the complaints details in its Credit Guide.
21. Changes to these Terms
We may update these Terms to reflect changes to our services, technology or law. The current version will be published on the website with the updated date. Changes apply from publication and do not retrospectively alter a completed third-party contract.
22. Governing law and severability
These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and courts entitled to hear appeals from them. If you are a consumer in another Australian state or territory, this clause does not remove any mandatory rights available to you in that jurisdiction.
If a provision is invalid or unenforceable, it is to be read down to the extent necessary or severed, and the remaining provisions continue to apply.
23. Contact us
Contact | Details |
Entity | Test Drive Group Pty Ltd (ABN 51 679 064 343, ACN 679 064 343), operator of the Buy My Next Car brand |
Telephone | |